The Water Damage Restoration Proces

1/27/2022 (Permalink)

Floating House

Every day, 14,000 Americans experience a water damage incident. If you happen to be one of them, you can trust SERVPRO to see you through the cleanup and recovery process.

When you contact your local SERVPRO team, we’ll get you back in the dry with a thorough, methodical process. Here’s what you can expect in a typical water damage cleanup scenario:

Emergency Contact. When you reach out to us, our specialists will ask you several guiding questions to help us understand the nature of your specific emergency. Once we know what’s going on, we will create an appointment time for you and your local SERVPRO professionals to meet, survey the damage and create a plan for restoration. We’ll do this as soon as possible, since taking action quickly is critical.

Inspection and Water Damage Assessment. When the SERVPRO team arrives on the scene, they will first help you stop the source of the water damage if necessary. They will then evaluate the damage and walk you through the damage present, noting any hazards that may be caused from it. They’ll then determine what can be restored versus what needs replacement.

Water Removal. Typically, water extraction is the next step. Hundreds, maybe even thousands, of gallons of water will be sucked out with powerful pumps and extraction units. Complete removal of the water damaging your property stops the spread of water, reduces your home’s drying time and prevents mold growth.

Damaged Material Removal. We will convey to you any items and materials that will need replacement, and these things will be removed as quickly as possible in order to speed up the drying of the materials that can be restored.

Cleaning, Sanitizing and Deodorization. It’s no surprise that water damage can create the need for cleanup and deodorizing of many materials in the home. We’ll quickly get to the task of making this happen, using industry-leading equipment and time-tested techniques to restore your belongings and remove the effects of water.

Drying. The drying process doesn’t end there. When the bulk of the water is gone, there is remaining water that eludes the eye, which we will remove with powerful pumps and cutting-edge equipment, based on the unique needs of your situation. Returning moisture levels to normal is crucial in the prevention of mold.

Monitoring. While your home dries, your SERVPRO team will be in constant contact, visiting daily to make sure the drying process is going as it should, adjusting equipment performance as needed, and monitoring the situation for peak effectiveness.

Repairs and Construction. Once the drying is done, we’ll handle any reconstruction or repair that may be necessary to restore your property to preloss conditions, from minor resurfacing to large-scale rebuilds. We can keep your costs and time down by being your one-stop solution for mitigation, drying and reconstruction.

When water damage strikes, make the call to SERVPRO for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it never even happened.”